Refund policy
Return & Refund Policy
We hope every Little Gospel Post delivery brings a little extra excitement to your mailbox. Because each Adventure is prepared as part of a limited monthly mailing and may be personalized for your Explorer, we’re unable to accept returns or exchanges once an order has been shipped.
Subscription Cancellations
Little Gospel Post is a monthly subscription and can be canceled at any time.
Canceling your subscription stops future renewals and Adventures. It does not automatically refund an order that has already been charged or prepared for fulfillment.
To avoid being charged for your next Adventure, please cancel your subscription before your next scheduled renewal date.
Refunds
Once a subscription payment has been processed and your upcoming Adventure has entered preparation or fulfillment, that payment is generally non-refundable.
If you were charged in error or believe there is an issue with your subscription, please contact us as soon as possible. We’ll review the situation and do our best to make it right.
Damaged or Incorrect Orders
Something not quite right when your Adventure arrives? We want to know.
If your Little Gospel Post arrives damaged, contains the wrong items, or is missing an item, please contact us within 14 days of delivery and include:
- Your name and order number
- A brief description of the issue
- A photo of the damaged or incorrect item, when applicable
If the issue is confirmed, we’ll arrange an appropriate replacement at no additional cost to you. If a replacement isn’t available, we may issue a refund for the affected item or order.
Lost or Missing Mail
Little Gospel Post is delivered through the mail, and occasionally an Adventure may take a little longer than expected to arrive.
If your order appears to be lost or has not arrived within [X days] of your shipping notification, please contact us so we can look into it.
Please double-check the mailing address provided with your order. We cannot guarantee free replacements for Adventures sent to an incorrectly entered address, but contact us and we’ll see what we can do.
Returns
Because Little Gospel Post contains printed materials, stickers, activities, collectibles, and potentially personalized components prepared specifically for each monthly mailing, we do not accept physical returns or exchanges.
Please do not mail an Adventure back to us without contacting us first.
Gifts
Gift subscriptions and gift orders follow the same refund, replacement, and cancellation policies outlined above.
If a recurring gift subscription is canceled, the cancellation applies to future renewals only.
Need Help?
We’re a small business, and we genuinely want your Little Gospel Post experience to be a good one.
If something went wrong with your order, reach out to us at: littlegospelpost@gmail.com
Please include your order number whenever possible so we can help as quickly as we can.
Last updated: September 2026